1. Information we collect

Information you provide

We may collect your name, company, job title, email address, telephone number, location, and the information contained in your message, service request, rental or sales inquiry, job application, or other communication. You may also provide project details, equipment needs, files, or technical information.

Information collected automatically

When you use the website, we and our service providers may collect your IP address, browser and device information, approximate location, referring page, pages viewed, interactions, and visit dates and times. This information may be collected through cookies, pixels, tags, logs, and similar technologies.

2. How we use information

We may use information to:

• Respond to inquiries and provide sales, rental, service, parts, or technical support.
• Manage customer and business relationships and communicate about projects.
• Operate, secure, troubleshoot, and improve the website and our services.
• Measure site usage, campaign performance, and audience engagement.
• Recruit personnel and evaluate employment applications.
• Maintain records, enforce terms, protect rights and safety, and comply with legal obligations.

3. How we share information

We do not sell personal information for money. We may share it within Dieseko Group and with providers that support hosting, website operations, analytics, advertising, customer communications, forms, IT, security, and professional services. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, acquisition, financing, or sale of assets.

Third-party providers may process information under their own privacy notices and terms.

4. Cookies, analytics, and advertising

Our website uses cookies and related technologies for essential operation, preferences, analytics, and marketing. Services may include Google Analytics, Google Tag Manager, Meta Pixel, Dieseko data tools, WordPress, Elementor, embedded videos, and social media features.

Where the site provides a cookie-preferences control, you can use it to manage non-essential categories. Please also review our Cookie Policy for more information.

5. Your privacy choices

You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate business requirements. Depending on where you live, you may have additional rights concerning use, disclosure, portability, restriction, objection, or withdrawal of consent.

You can opt out of promotional emails through the unsubscribe link in the message and manage cookies through our consent tool or your browser. We may need to verify your identity before completing a privacy request.

6. Retention and security

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal compliance, dispute resolution, and security. We use reasonable administrative, technical, and physical safeguards, but no electronic system is completely secure.

7. International processing and external links

Dieseko operates internationally. Information may be processed in the United States, the Netherlands, or other countries where Dieseko Group or its providers operate, subject to appropriate legal safeguards where required.

Our website may link to Dieseko Group companies, social networks, video platforms, or other third parties. Their privacy practices are governed by their own policies.

8. Children's privacy

The website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

9. Changes to this policy

We may update this policy as our practices, services, or legal requirements change. The date above identifies the latest revision.